User Guide


Instructions for registering-buying

  1. Via the kiosk (with bank-card)
    1. Choose: "Register"
    2. Follow the instructions at the screen
    3. The credentials that you chose will be sent to you via email and sms
  2. Via your computer
    1. If you have CycloName & CycloPIN already
      1. Click "Login"
      2. Go to your profile page and choose "Buy subscription". If you pay with bank-card, your account will be activated immediately. If you pay via bank, there will be sent to you analytical instructions regarding the completion of the transaction - this need 1-2 working days and can happen via:
        • e-banking,
        • deposit of cash at the bank-store or at viva payment points (according to the email).
    3. New account
      1. Click [“Sign Up”].
      2. Fill in the registration form
      3. Amessage will be sent to the email that you have chosen with a link in its content. Follow that link to confirm your account
      4. Follow the second step of the previous case


System usage instructions

  • You need to be a subscriber to use our Bike Sharing System. Click [“Sign Up”] in order to subscribe.
  • Choose your [subscription] period.
  • Authenticate at the Station’s kiosk using your username and password or your Cyclocard
  • Release the bike and…

Have a Nice Ride!


To release a bike:

  1. Insert your Cyclocard in the reader (or type your CycloName) and press “next” on the screen
  2. Type your CycloPIN on the screen and press “next”
  3. Choose “Get a bike”. On the screen you can see your bike’s stand number
  4. Reach the bike stand and press the blinking button
  5. Release the bike. 

Unlocking is confirmed by the changing sound


To return a bike:

  • Simply push the bike in the slot.  No other action is required!

Locking is confirmed by a changing sound and the blinking green light. Please confirm that you have properly locked the bike, otherwise you maintain the liability for its use.